Bond amount
At the commencement of your tenancy, a bond amount equivalent to four weeks’ rent will be collected and securely held in trust by the Bond Centre. This bond may be utilized by your Landlord in the event that you default on your rent payments, cause damage to the property, or fail to maintain it in a clean and orderly condition. Upon the conclusion of your lease, provided the property has only sustained reasonable wear and tear, the entire bond amount will be refunded to you.

Rent in advance
Additionally, it is customary to pay up to two weeks’ rent in advance at the start of your tenancy.

No cash payment but only internet bank. Please set up the auto-payment schedule to avoid being late payment.

If for whatever reason you feel you may be late with your rental payment, please notify your property manager as soon as possible.

There are two types of tenancy agreements, fixed term and periodic.

Fixed term
A fixed-term tenancy agreement lasts for a set amount of time – eg, 1 year. There is no maximum length for a fixed-term tenancy. You must include the length on the tenancy agreement.

You can’t give notice to end a fixed-term tenancy early. Once a fixed-term ends, the tenancy will automatically become periodic unless the landlord or tenant give the correct notice, they come to an agreement together, or the tenant exercises their right to renew if applicable.Fixed-term tenancies granted after 11 February 2021 must use one of the specified grounds in the Residential Tenancies Act 1986. See the grounds for termination below for ending a periodic tenancy.

Periodic
A periodic tenancy agreement has no end date. It continues until either the tenant or the landlord gives written notice to end it.
As a tenant, you must provide your landlord/property manager 28 days’ written notice of your decision to terminate the lease. Your landlord must provide you with notice which varies depending on circumstance:
63 days if they or any of their family require the property for their own use; or 90 days notice for the reasons below:
The premises are to be put on the market by the owner within 90 days after the termination date (as above) for the purposes of sale or other deposition.
The owner is required, under an unconditional agreement for the sale of the premises, to give the purchaser vacant possession.
The landlord is not the owner of the premises and the landlord’s interest in the premises is due to end.
The landlord or owner has acquired the premises to facilitate the use of nearby land for a business activity. That fact is clearly stated in the tenancy agreement, and the premises are required to be vacant of residential tenants to facilitate that use.
The premises are to be converted into commercial premises for at least 90 days by the landlord or owner.
Extensive alterations, refurbishment, repairs or redevelopment of the premises are to be carried out by the landlord or owner, and it would not be reasonably practicable for the tenant to live there while the work is being done. The work must begin, or material steps towards it are to be taken, within 90 days after the termination date (as above).
The premises are to be demolished and the demolition is to begin, or material steps towards it are to be taken, within 90 days after the termination date (as above).
See https://www.tenancy.govt.nz/ for more information about tenancy agreements.

Upon signing the tenancy agreement, you will be provided with the fixed term period of the lease. Before the lease expires, your property manager will reach out to you to ask if you want to renew the lease for another agreed-upon period with the landlord. If the lease expiration date passes without renewing the agreement, your lease automatically becomes a periodic tenancy.

If you wish to renew your lease before it expires, you can request a lease renewal from your landlord or property manager. The landlord has the right to renew the lease, allow the arrangement to continue under the original lease terms, or give notice for you to vacate the property.

In this case that you need to break your lease and a suitable tenant will be found, you will be responsible for all reasonable costs incurred by the landlord/property manager to find a suitable replacement tenant. All the cost will based on the real time spend on find the new tenants.

Meanwhile, you will need to continue to pay rent on time until a new tenant enters into a tenancy agreement. Your landlord/property manager will find any suitable tenant for replacing you and must follow the correct legal processes when entering into a new tenancy agreement. You are able to find the new tenant as well, it may save some cost of you but you will need to follow the correct legal processes as well.

The owner of the property has the right to sell the property regardless of the lease type. However, as a tenant, you have the right to remain in the property for the duration of your fixed term rental agreement.

If vacant possession is required and you are on a periodic tenancy, you will be given a minimum of 90 days’ notice to terminate the lease.

In the event you do have to relocate, we are more than happy to work with you to find a new rental property that will suit your needs.

Any repairs that are needed on the property should be clear reported to your property manager as soon as possible.

You can report it by sending sms, emails, making calls or reporting it though our Console App. Some repairs will be considered dangerous if your health and safety or the property itself is threatened.

In these instances, your property manager will have a repair person attend to these issues as soon as possible. And please do not try it repair it by yourself.

Non-urgent repairs should also be directed to your property manager, who will organise for these repairs and contractors will book time with you.

We would suggust you having your own content insurance. Your personal property is your responsibility, so any items that are damaged, lost or stolen are not the responsibility of your landlord.

Before making any minor change to your rental property, including small changes like picture hooks etc, you must make the request in writing so the request can be forwarded to your landlord who will need to provide permission for any minor changes. Keep in mind changes may also be at your expense and you may be asked to remove any minor change unless agreed otherwise with your landlord.

You can always contact your property manager if you’re unsure about anything or visit the Tenancy Services website at: www.tenancy.govt.nz.